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Building Connections with Your Biggest Advocates
Prioritizing efficiency and productivity shouldn’t come at the expense of your customers. And, as Scott Salkin explains, it doesn’t have to. Companies like Gainsight are developing new and innovative strategies to leverage their tech stack and better serve their customers.
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Finding Community: Seeking Answers to Your Most Pressing Questions
As COO of an early-stage company, Jake Randall understands the importance of building community and solving complex problems with listening and empathy.
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The Power of Podcasting: How to Keep the Conversation Going as You Scale
Jen sits down with Lindsay Tjepkema, CEO and co-founder of Casted, to explore why she started the company and what other organizations can learn about building audience engagement through creative storytelling.
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Shifting the Narrative in the Senior Living Space
As the CMO of WesleyLife, Amy Hutchins explains, crafting the organization’s brand and disseminating a progressive message about the future of senior living is all about meeting people where they’re at.
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Asking the Right Questions as Your Industry Evolves
On this episode of the Intelligent Inbound Podcast, Jen and Daniel talk about how businesses can build better customer relationships by asking the right questions up front.
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Learning How to Pivot in the Midst of a Global Pandemic
On this episode of the Intelligent Inbound Podcast, Jen and Christina talk about meeting customer needs, even—or perhaps—especially, in the midst of a pandemic.
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Creating a Seamless Digital Path for Customer Engagement
On this episode of the Intelligent Inbound Podcast, Jen and Valutrades’ CEO, Graeme Watkins, discuss the power of inbound in the FinTech space.
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Negotiating Business Strategy Like Your Life Depends on It
Jen sits down with Brandon Voss, President of The Black Swan Group, as they discuss the art of skillful negotiation and the power of inbound methodology to reach new audiences.
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Building a Brand Your Customers Trust with Rob Giglio, CCO at HubSpot
On this episode of the Intelligent Inbound Podcast, Jen and Rob Giglio, Chief Customer Officer at HubSpot, sit down to chat all things inbound.
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Join your host, Jen Spencer, CEO of SmartBug Media®, HubSpot’s most-decorated global partner, as she and her guests explore the breakthrough ideas, innovations, and strategies that drive big results in marketing, sales, and revenue operations.
This is not a same-old, same-old leadership podcast. If you are an executive looking to break out from the pack, the Intelligent Inbound Podcast is one you will want on your shortlist.
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